Customer Relationship Management (CRM) software solutions that work within Microsoft Outlook to help companies manage sales, marketing, and customer service operations.

 

Sales Force Automation

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.
>View Demo

 

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
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Marketing

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.
>View Demo

 

Extended CRM

Organizations also need to manage other relationships that are integral to success—employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

 


FITS YOUR BUSINESS

DON’T GET FORCED. GET WHAT FITS.

Choose the proven CRM solution used by leading companies worldwide

When you want CRM in the cloud that is flexible, scalable, and easy to use, and that delivers outstanding value and business insights, there’s no comparison to Microsoft Dynamics CRM Online. It’s the ultimate cloud-based solution.

View these short demos to see how Microsoft Dynamics CRM Online can:

> INCREASE SALES PERFORMANCE

 

> BOOST CUSTOMER SATISFACTION

 

> IMPROVE MARKETING EFFECTIVENESS


EASY TO USE

DON’T GET FORCED. GET EASY TO USE.

Get your team up and running quickly

Say hello to “I get it.” Microsoft Dynamics CRM Online works within Microsoft Outlook, so it’s easy to use right away. And because sales, marketing, and customer service tasks are handled within a familiar application, your team can work smarter and be more productive.

>VIEW THE DEMO


RIGHT VALUE

DON’T GET FORCED. GET EASY TO USE.

243% average ROI in just over 4 months? Really.

Don’t take our word for it. Read “The Forrester Wave™: The Total Economic Impact of Microsoft Dynamics CRM 2011” from Forrester Research Inc., May 2011.

>READ THE WHITE PAPER


TRY IT TODAY

Try Microsoft Dynamics CRM Online for 30 days—free

You can try Microsoft Dynamics CRM Online through your web browser or through Outlook. And because it’s hosted by Microsoft in the cloud, you’ll always be using the latest version.

>GET STARTED